We have an excellent team of highly trained Catering staff who offer “home cooking” type meals, to provide a nutritious, appetising and well-balanced diet. Menus are planned on a weekly basis, and displayed on the communal notice-board, but we are able to cater for your particular likes and dislikes, offering alternative dishes to suit your tastes. There is always a choice of meals and we are also able to cater for special diets, including vegetarian and vegan dishes. Your food preferences will all be discussed with you when drawing up your Care Plan.
Hot and cold drinks are available throughout the day, and are served mid-morning, mid-afternoon and at bedtime to those residents who want them. Cold snacks such as sandwiches, yoghurts, ice cream etc are available on request throughout the day.
All meals are served in the Dining Room, unless you choose to eat in your own room. In such cases please let the staff know your wishes.
Mealtimes are usually as follows:
Meal of the Day Times
· Breakfast 07.00am to 10.30am
· Luncheon 11.45 am to 01.30pm (protected mealtime)
· Dinner 04.45pm to 06.15pm (protected mealtime)
· Supper 08.00pm to 10.00pm
Meals & Mealtimes
ALL VISITORS WILL NOT BE ADMITTED DURING PROTECTED MEALTIMES (except as outlined below)
We have introduced a protected mealtime service to help our residents get the most nutrition and benefit from the food provided. This is a period of time set aside for mealtimes when all non-essential activities will stop to protect residents from avoidable interruptions. All care staff will be available to serve the food and give help to residents who may need extra assistance. This will prevent unnecessary interruptions at mealtimes to only those which are essential. Protected mealtimes will help create a quiet, relaxed atmosphere for residents to enjoy their meal. As such, visitors will not be admitted during this time unless there are exceptional circumstances where discretion has to be used, for example - the attendance of healthcare professionals, family/friends visiting a poorly resident, family/friends having travelled a long distance to visit etc.to visit etc.
TEMPORARY VISITING RESTRICTIONS
(with effect from 23/03/20 until further notice)
Tree Tops Residential Homes take responsibility for the safety of the vulnerable people in our care extremely seriously. Due to the ever increasing risk of the Coronavirus we now feel it necessary to lock down on all visitors (although exceptions may be made in certain circumstances). We do not want to wait any longer and keeping our residents and staff safe is of upmost priority. We will allow essential Health Professional visits and necessary contractors for the safety of the residents and staff. We will keep in regular contact with family members. The home is looking into Skype to facilitate face time and other forms of communication to support emotional health and wellbeing. We hope you will understand and appreciate that our actions are because we care about the people living and working at Tree Tops and we thank you for your co-operation in this matter.